Reshaping Your Staff
July 1, 2020
Your staff and employee retention may have changed due to the coronavirus pandemic. Many health clubs across the U.S. had to furlough employees during shutdowns and are now in the process of rehiring and retraining. ...
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The Importance of Results and Relationships to Retention
January 30, 2020
In different fields there are phrases that compel a wide variety of thoughts. In the health and fitness sector, none is more stirring than the word “retention.” In an industry where many operators fail to ...
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Sales: A Marriage Between Sales and Retention
August 26, 2016
It’s not often you hear sales and retention used together in the same sentence when talking with a fitness club owner. Generally, my experience is that owners are happy to talk about the challenges of ...
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