Retaining Relationships
August 3, 2020
Regardless of what high-end technology, fancy equipment or awesome programs your club has to offer, none of it matters unless you have a strong membership base that keeps returning year after year. This is why ...
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The New Reality of Retention
August 3, 2020
Now more than ever we have an opportunity — a moment in history to redefine our industry, to better serve our members and communities, and to reshape their perception of what we offer. With ...
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Reshaping Your Staff
July 1, 2020
Your staff and employee retention may have changed due to the coronavirus pandemic. Many health clubs across the U.S. had to furlough employees during shutdowns and are now in the process of rehiring and retraining. ...
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