Regardless of what high-end technology, fancy equipment or awesome programs your club has to offer, none of it matters unless you have a strong membership base that keeps returning year after year. This is why ...
Now more than ever we have an opportunity — a moment in history to redefine our industry, to better serve our members and communities, and to reshape their perception of what we offer. With ...
Your staff and employee retention may have changed due to the coronavirus pandemic. Many health clubs across the U.S. had to furlough employees during shutdowns and are now in the process of rehiring and retraining. ...
In different fields there are phrases that compel a wide variety of thoughts. In the health and fitness sector, none is more stirring than the word “retention.” In an industry where many operators fail to ...
It’s not often you hear sales and retention used together in the same sentence when talking with a fitness club owner. Generally, my experience is that owners are happy to talk about the challenges of ...
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