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SMS messaging is a text message that is less than 160 characters and does not contain any multimedia content such ...

Child watch and babysitting services can be very appealing to club members and prospects. Some fitness fans are only interested ...

Keeping one’s word is a stronger force than you may think. According to Dr. Robert Cialdini, a key industry leader ...

A merchant chargeback, also known as a collaboration dispute, occurs when a member contacts their card-issuing bank to make a claim ...

For health clubs, it’s important to make the most efficient use of all available square footage to create member experiences ...

If it seems like there’s a fitness club opening in your area every week, well, there just might be. Today, ...

John Wooden once said that coaching is the ability to give feedback without causing resentment. Feedback is so essential to ...

There’s more competition than ever for your members and prospects’ time, attention and money. How do you rise above the ...