April 2019 Issue

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Hitting its Stride

Moore

Aaron Moore knew early on in life that a traditional 9 to 5 job sitting at a desk wasn’t in the cards. Growing up, Moore loved being active, spending time…

More Than Just a Debtor

billing

Billing and collections can be the most uncomfortable aspect of your business if not handled correctly. Information discrepancies or slightly too aggressive payment collection tactics are at the heart of…

Fun for the Whole Family

youth

For many health clubs across the U.S., two particular segments of consumers have proved fruitful: youth and families.  At Franco’s Athletic Club in Mandeville, Louisiana, youth and family-oriented programs and…

Best Practices for Heart Rate Tracking Technology

heart-rate tracking

Before heart-rate tracking technology, health club members had to rely on guesswork to determine how hard they were working. Now, as heart-rate tracking continues to evolve, more precise information is…

Passing the Torch: Leadership Development

leadership development

Leadership development is one of the most important areas for health club operators to dedicate time and resources to. Just ask Tina Basoco, the vice president of talent acquisition, development…

Bringing Members Closer Together

Club La Maison

Philadelphia, one of America’s oldest cities, has several notable attractions, such as Independence Hall and the Liberty Bell. While it’s not as old or historical, Club La Maison has still…

Lead Your Team Through Change

team

As the Greek Philosopher Heraclitus famously said, “The only thing that is constant is change,” and although change can be positive, for many, just the prospect of change causes anxiety…

Program Something New for Spring

program

These days it feels like everyone is talking about what’s new and trending, particularly in group fitness and small group training. Just like the season, it is wonderful to see exciting…

Maybe It’s Time to Simplify

retention

It is well known that the best clubs have great member retention. However, sometimes it can feel like a struggle to find programs that positively impact retention. So, how can…

Sales: Become the Value

value

Many fitness club managers believe a salesperson’s job is to build value. And of course, these managers are correct. The job of every salesperson is to build value. But top…

A Little Help from Our Friends

risk management

As a club owner, you have plenty to worry about — hiring the right people, maintaining an orderly, clean club, and keeping the financials in line, to name just a…

From the Ground Up

flooring

Flooring often gets treated like an afterthought during the selection process in a health club or fitness facility. Flooring is always needed, but there is hardly ever enough research done…

5 Ingredients for Successful Billing

billing

Every month, your club submits billing items to process. Those items can be a mix of payment methods, each with its own challenges. Getting as many of those items successfully…

The Bottom Line: 10 Questions with Joel Tallman

Joel Tallman

Every month, Club Solutions sits down with an industry expert to share in their wealth of knowledge. In the April issue, the conversation features Joel Tallman, the CEO and president of…