Type to search


Why Rich Drengberg is a Raving Fan of ABC Financial

Rich Drengberg talks about ABC Financial

Club management software (CMS) is an extremely important piece to a successful club’s puzzle. Because it’s so important, would you rather feel good about your CMS investment, or be a raving fan?

Here, EOS Fitness CEO Rich Drengberg shares why he’s a raving fan of ABC Financial, describing his favorite features and top benefits of the software. 

CS: How were you introduced to ABC Financial, and why did you decide to partner with them over other CMS providers?

RD: I worked with ABC Financial at my previous company. When we looked at the club management software providers in the market, we saw the strength of ABC Financial — they have a great software platform, coupled with strong payment processing capabilities, and they wrap all of that in great service. They treat you like a partner, not just a number.

CS: How has your partnership with ABC Financial benefited your business?

RD: First, we make more money. Second, they are true partners and their client management team really partners with us to help us drive improvements in our business. Third, they have a vast network of vendor partners that help provide us with additional solutions to improve our member engagements and experiences.

CS: What are some of your favorite features of their software?

RD: Their software is robust and user-friendly, but features are really just features to me. My favorite ABC feature is that they help our team problem solve and support our new growth with free onsite training. I know I can always rely on the team at ABC to be there for us.

CS: How does ABC Financial benefit your members? 

RD: We are full service with ABC Financial, so in addition to having access to updating their accounts and making payments online, our members get the luxury of a call center with over 200 customer care reps to quickly help them when they need something with their account, have a question or need to resolve a billing issue. ABC Financial helps take these activities off me and my team’s plate, so we can focus on creating a great member experience.

CS: Have you been pleasantly surprised by working with ABC Financial in any way?

RD: Yes, they genuinely care about the success of my business and are willing to invest the time to help us solve challenges or changes we are facing.

CS: What else can you tell other club operators about the benefits of working with ABC Financial?

RD: Well if you can’t tell by now, I am a raving fan.


For more information on ABC Financial visit http://www.abcfinancial.com/

Rachel Zabonick-Chonko

Rachel Zabonick-Chonko is the editor-in-chief of Club Solutions Magazine. She can be reached at rachel@peakemedia.com.

  • 1

You Might also Like

Leave a Comment

Your email address will not be published. Required fields are marked *

[adrotate group="117"]
<div class="g g-117"><div class="g-single a-955"><a class="gofollow" data-track="OTU1LDExNywxLDEw" href="https://tagdigitalmarketing.com/" target="_blank"><img src="https://clubsolutionsmagazine.com/wp-content/uploads/2022/09/TAG-CS-September-Before-You-Go-Banner.png" / width="640" height="480"></a></div></div>
[adrotate group="111"]
<div class="g g-111"><div class="g-single a-954"><a class="gofollow" data-track="OTU0LDExMSwxLDEw" href="https://britishswimschool.com/" target="_blank"><img src="https://clubsolutionsmagazine.com/wp-content/uploads/2022/09/British-Swim-School-CS-September-Welcome-Ad.gif" / width="640" height="480"></a></div></div>