Jonas Fitness: Committed, Dedicated and Always Available
September 17, 2021
James Stropoli, the executive director of member relations for Club Fit, shares how Jonas Fitness has improved their operations and more. As the years have progressed, technology has evolved and the industry has grown, so ...
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When To Move Billing In-House
July 2, 2021
Karl Koutroupas, the vice president of strategy and customer insights at Exerp, shares when you should move your billing in-house. One of the most common questions I hear from fitness operators is “When should I ...
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Jonas Fitness’ Customer Service Hits the Mark for Annapolis Athletic Club
June 21, 2021
Lady Jane Machoian, the director of administration for Annapolis Athletic Club, shares how Jonas Fitness’ customer service hits the mark. The Annapolis Athletic Club in Annapolis, Maryland, was looking for more robust and detailed product ...
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