For many clubs, fitness services provide the greatest source of revenue outside of membership dues. As a result, it’s important to ensure you’re maximizing your profit in this area. MicroFit has helped Harbor Fitness do just that at its four locations in Brooklyn, New York.
Here, Angela Franki, the club’s personal training program director, shares more about the benefits of the fitness assessment software.
CS: What problem were you looking to solve by partnering with MicroFit?
AF: Harbor Fitness currently has four locations in Brooklyn, New York. We were looking to find a comprehensive fitness assessment software that would provide consistency among all locations, and allow all member information to be accessed in one common database.
CS: Why did you choose MicroFit over other fitness assessment companies?
AF: After researching other products available, we found the MicroFit product to provide the highest value in terms of quality, cost and ease of use.
CS: What benefits has MicroFit brought to your business? What ROI have you seen?
AF: Harbor Fitness has a very successful personal training program and the addition of the MicroFit product further enhanced the fitness assessment services we provide to members. With the program, we can easily track a member’s progress and use the reports to show a member their path toward goal achievement.
CS: Is it easy to implement MicroFit across multiple locations?
AF: Yes, it is very easy to implement MicroFit across multiple locations. The databases from each location are linked together and we were provided with excellent instructions and technical support on the set-up process.
CS: How would you describe MicroFit’s customer service/support?
AF: MicroFit provides excellent customer service in a timely manner. Every question is thoroughly answered and the support team is always willing to help troubleshoot a problem or provide education on the product.
CS: Why should other club operators consider partnering with MicroFit?
AF: After over 20 years in the fitness industry, I would highly recommend this product. The questionnaires and fitness tests used are from the most reputable fitness organizations, and MicroFit allows you to customize the product to meet your specific needs. The staff are always friendly, professional and helpful as well!
For more information on the benefits of MicroFit, visit https://microfit.com/.
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Rachel Zabonick-Chonko is the editor-in-chief of Club Solutions Magazine. She can be reached at rachel@peakemedia.com.
