Operations

Believe it or not, one great way to get your members to become more loyal is to get them to buy MORE from you. This...

One of the key aspects to retaining members, and certainly the most fulfilling, is ensuring people become personally attached to you and your facility. As...

If you’re not following up with current members, you’re MISSING out! When we say the word follow up, we think about calling all the past guests...

In the search for a great staff, you must recognize that mastering the interview process is one of the most valuable talents that you can...

Quarterly personal training assistance is one of my favorite ways to boost retention as well as increase revenue in your personal training services. All too...

Keeping in contact with you members is an absolute must and e-mail marketing dollar for dollar is the best marketing method available. There are many...

When was the last time you painted the walls? When was the last time you got a new piece of equipment? When was the last...

You probably have not thought about it before, but if you have, you are in the minority. Offering free social groups at your club is one...