Aaron Moore knew early on in life that a traditional 9 to 5 job sitting at a desk wasn’t in the cards. Growing up, Moore loved being active, spending time outdoors and getting his hands ...
Billing and collections can be the most uncomfortable aspect of your business if not handled correctly. Information discrepancies or slightly too aggressive payment collection tactics are at the heart of many negative member experiences, so ...
For many health clubs across the U.S., two particular segments of consumers have proved fruitful: youth and families. At Franco’s Athletic Club in Mandeville, Louisiana, youth and family-oriented programs and services are an integral component ...
Before heart-rate tracking technology, health club members had to rely on guesswork to determine how hard they were working. Now, as heart-rate tracking continues to evolve, more precise information is available to show members exactly ...
Leadership development is one of the most important areas for health club operators to dedicate time and resources to. Just ask Tina Basoco, the vice president of talent acquisition, development and organizational effectiveness at California’s ...
You have questions, we have answers. This month we spoke with the owner and operator at RallySport Boulder about managing a personal training department. Is it important for clubs to develop leaders within their training departments? ...
Philadelphia, one of America’s oldest cities, has several notable attractions, such as Independence Hall and the Liberty Bell. While it’s not as old or historical, Club La Maison has still been a pillar of the ...
As the Greek Philosopher Heraclitus famously said, “The only thing that is constant is change,” and although change can be positive, for many, just the prospect of change causes anxiety and fear. As the fitness ...
These days it feels like everyone is talking about what’s new and trending, particularly in group fitness and small group training. Just like the season, it is wonderful to see exciting changes popping up all around ...
It is well known that the best clubs have great member retention. However, sometimes it can feel like a struggle to find programs that positively impact retention. So, how can we do better? The answer ...
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