Committing to Culture
October 2, 2020
A great company culture is critical to every business, not just health clubs. Among the many ways to measure success — i.e. new memberships, retention and revenue — your company culture is one of the ...
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Ms. Hallmark: Empathy in Action at Corpus Christi Athletic Club
September 1, 2020
Leaders across the U.S. are being put to the test as a result of the COVID-19 pandemic, forced to make tough choices while ensuring the health and safety of their employees and members. Throughout this ...
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Staff Training for Retention, Part One
November 1, 2019
Staffing is one facet of club management that either excites you, or is put on the bottom of your agenda and keeps popping up. Either way, it requires significant time and attention. When you look ...
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