Marketing: 3 Steps To Positive Online Reviews
Online customer reviews can make or break a business. According to a survey conducted by BrightLocal, 84 percent of people ...
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Tag: Customer Experience
Sales: Make the Connection
We know that new sales are easier to achieve when we have made a connection with the prospect. Sometimes because ...
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How to Build an Awesome Customer Experience
The term “customer experience” encompasses every impression and perception that your members have of your club — from how they ...
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Industry Buzz: Getting Better at Getting Better
When it comes to exceptional clubs, Blair McHaney, the president of ClubWorks and an educator for the Medallia Institute, said ...
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A Better Experience for the Consumer
You’ve heard it over and over again: Technology is crucial. It is what’s driving businesses and making the world go ...
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Club Solutions Magazine is the #1 business resource for the health and fitness industry. Established in 2003, Club Solutions provides best practice, business resources that educate and empower health club professionals.
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