A great company culture is critical to every business, not just health clubs. Among the many ways to measure success — i.e. new memberships, retention and revenue — your company culture is one of the ...
Your staff and employee retention may have changed due to the coronavirus pandemic. Many health clubs across the U.S. had to furlough employees during shutdowns and are now in the process of rehiring and retraining. ...
“Having a great staff during a crisis is the most critical aspect of a business,” said Lisa Owens, the office manager and director of HR for The Wave in Whitefish, Montana. Many health club operators ...
It’s during times of crisis when great leadership and coaching are of the utmost importance. As you all navigate through this challenging time in the fitness industry, start to pay attention to how leaders in ...
All GoodLife and Fit4Less locations across Canada will be closing until further notice to help protect members and associates from the threat of COVID-19, effective immediately. This decision was based on guidance from public health ...
St. Louis is a proud city, known for its hard-working people, raving sports fans and many tourist attractions, including the famous Gateway Arch. And if you’re a business that was founded in St. Louis, it’s likely ...
Having a human resources (HR) professional is vital to ensure your club gets the most out of its employees. According to Courtenay Casaccio, the vice president of people experience at Midtown Athletic Clubs, if you own or ...
By definition, workplace bullying means any behavior that is “repeated, systematic and directed toward an employee or group of employees that a reasonable person, having regard to the circumstances, would expect to victimize, humiliate, undermine ...
Do you have difficulty getting your staff to initiate conversation or engage with members? Don’t feel bad — a lot of managers have the same issues. Here are some interesting statistics: according to Nielsen, when ...
Your most powerful engagement tool isn’t necessarily your workouts, equipment or technology — it’s your member-staff relationships. At the end of the day, your most engaged members keep coming back because they feel valued by ...
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