Tag: Member Retention

In a perfect world, automation saves time, reduces costs, and creates a more consistent member experience with fewer human errors. ...

Over the years, health and fitness facilities have looked at their retention ratios as something they didn’t have much influence ...

Summer is that time of year when some clubs see a decrease in usage. With the warm weather and opening ...

The fitness industry has one primary currency for success: relationships. When clubs build strong, lasting relationships, profits soar. But when ...

It is well known that the best clubs have great member retention. However, sometimes it can feel like a struggle ...

Many club owners and operators will start letting their members know that new fitness equipment is coming in 2019.  They ...

As you reflect back to all of the hard work you and your team put into 2018, think about what ...

Holiday season is upon us, and traditionally usage in clubs goes in the tank. How can we keep our members ...