Tag: Member Retention

This month, most people begin to return to their normal routines following summer break. But, this transition seems to be ...

Having an offer that makes members choose your gym over the competitors is tricky — but what’s really tricky is ...

As an industry, we understand that member recruitment and retention is the key to success. With research showing that 50 ...

From researching a club to join to actually signing a contract and even referring friends or leaving reviews, today’s fitness ...

Members want a personalized experience at a health club. But as club owners and operators, with hundreds of members, it ...

You have questions, we have answers. This month we spoke with Jillian Kingdom, a member services expert at Pura Vida ...