Tag: Retention

In the November issue, I discussed the importance of proper onboarding and training to retaining staff for the long-term.  We ...

Here are three keys to retaining your top talent:  Onboarding.  It’s important to have a solid onboarding process for new ...

I was talking to a friend a few months back during baseball season and something intriguing came up. Baseball players ...

According to IHRSA’s 2016 report, “Profiles of Success,” over 18 million members have signed up for small group training (SGT). ...

It’s common business knowledge that the cost to acquire a customer (CAC) tends to be much higher than keeping the ...

People walk into their gym each day with a fitness goal in mind, but often with little confidence in achieving ...

In this technology series, we shine a spotlight on how the fitness franchise Workout Anytime is using tech to improve ...

Email marketing is still one of the most effective and direct ways to market your health club today, but it’s ...