Are you taking advantage of the communication features your club management software (CMS) offers? This is something that should be considered not only for incoming purposes for yourself and fellow managers, but for outgoing purposes ...
Every month, your club submits billing items to process. Those items can be a mix of payment methods, each with its own challenges. Getting as many of those items successfully transacted as possible is a ...
In years past, there was an abundance of independent mid-sized gyms and health clubs that were profitable. This is no longer the case. The advent of $10-per-month chains and high-end boutiques has put pressure on, ...
A merchant chargeback, also known as a collaboration dispute, occurs when a member contacts their card-issuing bank to make a claim against a charge that appears on their statement. In health clubs and fitness centers, these ...
Debt collection can be difficult — no matter how big or small your club is. Each month you electronically bill your members for recurring dues, annual fees, services and any other incidental charges. After traditional ...
People love shopping online. It’s easy, convenient, there are no lines or crowds, and the consumer is in full control of their purchase. Therefore it should be no surprise that in the digital age we ...
Reaching out to your existing and potential members through different social media marketing avenues can help you become a leader in your community, in addition to expanding your brand. It’s time to go beyond print ...
Many club management softwares (CMS) can give clubs the ability to manage and monitor everything from point of sale, to retention and sales numbers. However, not all provide members with the ability to manage certain ...
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