There’s a lot of talk about full integration and what it means. When it comes to gym software solutions, there are key benefits of full integration:
- Saves time and money
With a fully integrated gym software solution, your team can focus on running a gym, rather than getting caught up with administration tasks like processing suspensions at the front desk.
This type of solution means members can contact the billing provider directly, freeing staff up, and also syncs billing information automatically, improving accuracy and reducing personnel involvement.
- Let the experts manage the billing
We all know that some conversations can be difficult to have with members, particularly those on topics such as security and payments.
With a fully integrated gym software solution, those awkward conversations are looked after by the experts, and security is all taken care of.
- Improved member experience
By having an intuitive club management software that is fully integrated with billing, your team can focus on your members; improving the member experience and subsequently retention.
It makes things simpler for both staff and members with all gym inquiries going to the gym and all billing queries going to the billing experts.
- Accuracy of reporting
It’s all about getting reporting you can rely on. With a fully integrated system there is no time delay and no room for human error, meaning you run reports as and when you need to.
There’s no denying that a lack of accurate reports can lead to lost opportunities — ensure your gym has real-time reporting so you can strike when the iron is hot. A great example of this is to get a list of members who are coming to the end of their contracts and sign them up for your latest specials.
- Communicate, communicate, communicate
With a fully integrated gym software solution comes a comprehensive suite of correspondence tools. This makes it easier to stay in touch with your members either individually or en masse – and there’s no need to use any other software. You can also customize your correspondence and make clear connections with follow-up activities tracked for ease of use.
Full integration should mean just that. With this in mind, here are some top tips to consider when looking at a gym management software:
- Fully integrated with billing – save time and money by using a club management software that syncs billing data in real time
- Cloud based – can you access your software anytime, anywhere?
- Scalability – your software solution should grow as your club does
It’s all about finding a solution that is responsive, innovative and service orientated.
Mary Parray is the vice president sales – North America for Debitsuccess. For more information call +1 (303) 481-6037, visit www.clubware.us or www.debitsuccess.us or email sales@clubware.us.
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