Club OS, an industry leader in lead management, reporting and scheduling, is the answer for smooth daily operations in your club. Here, Jason Miller, the vice president of sales for Fitness Connection, shares why he partnered with Club OS and how his experience has been overwhelmingly positive:
How were you introduced to Club OS, and why did you decide to work with them?
JM: My first introduction to Club OS was when I worked for Texas Family Fitness. After 17 years with 24 Hour Fitness, I was really impressed with Club OS, especially its overall functionality and how easy the system was to use. I quickly became a fan of the software and made it a mission of mine to master the system.
What problems has Club OS helped you solve?
JM: Lead management has always been the key to success in the fitness business, and I feel that Club OS offers the best platform to help club operators efficiently manage a lead database, and drive overall production and profitability.
What does your sales team like most about Club OS?
JM: Based upon the data, I would have to say texting is the thing they love most about Club OS — I actually have to consistently remind them that telemarketing still works. The team also really enjoys the overall simplicity of the system and how it reminds them daily on who to contact.
How would you describe Club OS’s customer support?
JM: The customer support is great, and always very helpful on answering basic questions or resolving issues. One of the most frustrating things in life is contacting large corporations’ customer support departments, but Club OS has somehow found a way to make this experience a big positive area for its customers.
Why should other club operators consider working with Club OS?
JM: Club OS, in my opinion, is the industry leader in overall lead management, and they provide the best system to help you drive sales results and financial success for your health club. If you are looking to improve your sales or fitness department, it all starts with technology and people. I can’t think of another company that does it better than Club OS.
For more information, check out Club OS online.
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Bobby is the former assistant editor of Club Solutions Magazine.
