In a time of seemingly consistent staff turnover, developing and retaining employees is incredibly important to the sustained success of an organization.
Rico Francis, the president and co-founder of Club Solutions, recently sat down with Sean Turner, the CEO of Les Mills U.S., to talk about Les Mills and how the company is striving to recruit, cultivate and keep effective instructors.
Listen to the full conversation below.
Show Notes
- Can you guess where Turner is from? The answer is at 0:41.
- At 1:21 hear how Turner got into the fitness industry.
- The four key Les Mills customers at 3:28.
- At 5:32 Turner shares his tips for recruiting and retaining instructors.
- Turner shares how training and development programs, such as Les Mills Qualifications, can be crucial for retention at 10:40.
- At 12:32 find out more about Les Mills Connect.
- Turner shares his observations on how companies are successfully cultivating trainers at 14:33.
- At 20:41 hear about the challenges and trends of the fitness industry.
- Find out how Les Mills got its name at 24:51.
- At 27:22 Turner reveals future plans for Les Mills.
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