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  • What is MXM Powered by Medallia?

    We are the world’s leading experts on operational customer experience management (OCEM) for the fitness industry, and the only OCEM company that solely focuses on...

  • MXM’s Employee Net Promoter Score

    You hire great people to take care of your customers. Chances are you spent a ton of time making sure your staff have the right...

  • Employee Experience Drives Member Experience

    MXM, Medallia’s partner company to the fitness industry, has just announced the launch of its eNPS platform (Employee Net Promoter System), making it easy for...