Episode 35: Nick Hahn on the Brands ASF and Club OS
September 28, 2021
ASF and Club OS have seen exponential growth over the years, and the brands are far from stopping in servicing clubs. Nick Hahn, the vice president of product for the EverCommerce brands ASF and Club OS, chats with Rico ...
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When To Move Billing In-House
July 2, 2021
Karl Koutroupas, the vice president of strategy and customer insights at Exerp, shares when you should move your billing in-house. One of the most common questions I hear from fitness operators is “When should I ...
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Jonas Fitness’ Customer Service Hits the Mark for Annapolis Athletic Club
June 21, 2021
Lady Jane Machoian, the director of administration for Annapolis Athletic Club, shares how Jonas Fitness’ customer service hits the mark. The Annapolis Athletic Club in Annapolis, Maryland, was looking for more robust and detailed product ...
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