Tag: member engagement

Making a choice to invest in health and wellness in a gym setting is brave. For many people, working out ...

After a significant amount of time, money and attention, the first quarter of new memberships is in the books. Hopefully ...

New member orientations go beyond good customer service. They may also help you avoid costly claims at your club. Health ...

Over the past couple of decades, the ways health clubs communicate with their customers has changed drastically. They have migrated ...

Last month I wrote about ways to keep membership growth alive all year long. (In case you missed it, check ...

Building a successful and sustainable fitness club or studio can be an arduous task. From payroll and cleaning to sales ...

A few months ago, I embarked on a new workout plan that led me into new territory I previously feared: ...

Four years ago, when Jeannie Carter began working at Minton Sports Complex in Richmond, Texas, she recalls the club was ...