Tag: Member Experience

A common retention strategy is to encourage members to be involved in specific areas of the club. The idea is ...

How long does it take to make a first impression? One second, fifteen seconds, one minute or five minutes? If ...

Every month, Club Solutions sits down with an industry expert to share in their wealth of knowledge. In the April ...

There are many components to a successful health club, from equipment to staff to the design of the facility. But ...

As a health club, your goal is to ultimately stand out from other gyms in your area. And one amenity ...

Carmen Sturniolo was always in good shape. An athlete in high school and dedicated to consistent workouts throughout college, he ...

Most health clubs across the U.S. are truly committed to developing strong retention programs. Similarly, many of these clubs also ...

One of the most unsettling situations a gym-goer can experience is a health emergency. In most cases, the responsiveness of ...