Tag: Member Experience

Gen Z — those born between 1997 to 2012 — make up 20.67% of the U.S. population. That’s 68.6 million ...

Dave Corley, the vice president of business development at Human Touch, shares recovery solutions that help enhance member experience. Fitness ...

Trainerize, a client engagement mobile app and software, shares three ways to turn drop-ins into lifelong members. As a fitness ...

The front desk is often the first thing members will encounter when stepping into a facility. As a result, their ...

The fitness industry is a relationship business. Here learn how to navigate current member expectations and how to deliver great ...

Tips for measuring and improving member experience. Member experience is how people engage with your brand and how that engagement ...

Increasing revenue in the new normal through a member-focused approach. “The new normal,” “bounce back” and “rebuild” are all phrases ...

Gym cancellation policies vary across the board. Some gyms allow members to cancel online while others require an in-person conversation ...