Tag: Member Experience

Tips for measuring and improving member experience. Member experience is how people engage with your brand and how that engagement ...

Increasing revenue in the new normal through a member-focused approach. “The new normal,” “bounce back” and “rebuild” are all phrases ...

Gym cancellation policies vary across the board. Some gyms allow members to cancel online while others require an in-person conversation ...

Why BFit by Bob’s prioritizes the employee experience, and how this creates a great culture and member environment as a ...

Technology should remove friction from your gym and member experience, not add to it. Jarron Aizen, the CEO of Hapana, ...

Each month Blair McHaney, the CEO of MXM, sits down with Rachel Zabonick-Chonko, the editor-in-chief of Club Solutions Magazine, for ...

Each month Blair McHaney, the CEO of MXM, sits down with Rachel Zabonick-Chonko, the editor-in-chief of Club Solutions Magazine, for ...

Each month Blair McHaney, the CEO of MXM, sits down with Rachel Zabonick-Chonko, the editor-in-chief of Club Solutions Magazine, for ...