Tag: Member Experience

Each month Blair McHaney, the CEO of MXM, sits down with Rachel Zabonick-Chonko, the editor-in-chief of Club Solutions Magazine, for ...

Here are four factors that play a role in how effective your plans are for member recruitment, engagement and retention. ...

Technology is making it easier for members to schedule appointments. Implement this at your club for better customer service. As ...

How Club Fit’s “small church mentality” helped it navigate the pandemic, and why the local community remembers its acts of ...

Troy Peterson, the chief operating officer for VASA Fitness, shares how to create a great member experience in the new ...

The New Year is fast approaching, which means resolution season is almost here. As new and returning members are introduced ...

Each month Blair McHaney, the CEO of MXM, sits down with Rachel Zabonick-Chonko, the editor-in-chief of Club Solutions Magazine, for ...

Stephanie Tucker, the chief customer officer at OneFitStop, shares how OneFitStop is delivering connected fitness solutions.  Stephanie Tucker, the chief ...