The Importance of Results and Relationships to Retention
January 30, 2020
In different fields there are phrases that compel a wide variety of thoughts. In the health and fitness sector, none is more stirring than the word “retention.” In an industry where many operators fail to ...
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Friendly Competition: Hosting Successful Fitness Challenges
October 3, 2019
The best way to ensure members stay engaged at your club is to help them form a community. And fewer things create a stronger sense of belonging than the friendly competition of a fitness challenge. ...
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The Business of Retention
August 2, 2019
“Retention is everyone’s business.” These words from Kristen Green ring true for every club in the industry. Of course, the mission is to help people achieve healthier lifestyles, but the business boils down to keeping ...
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