All posts tagged "Onboarding"
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Personal Training Profit Potential
For many health clubs, personal training sales serve as the largest source of non-dues revenue. This includes Wisconsin Athletic Club, which boasts seven locations in...
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Operations: Why Do Some People Hate the Gym?
It’s a well-known fact health clubs only reach a small percentage of the U.S. market. This is a good and bad thing. Yes, it’s unfortunate...
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Ask the Expert on Member Onboarding: Kate Golden
You have questions, we have answers. This month we spoke with Kate Golden, the director of people and fitness operations at Newtown Athletic Club, about...
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Keep It Simple
With the end of the year just around the corner, I am sure you and your teams have been preparing for 2018. With that in...
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The Benefits of Successfully Onboarding New Members
When members are onboarded properly, clubs receive the benefits of lifetime loyalty, retention, increased spending and member referrals. But according to Kate Golden, the director...
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All Aboard: Onboarding for Success
Starting in January, clubs will be packed to the brim with new members committed to make this year the year they achieve their fitness goals....
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Onboarding Tips: Make a Change to Increase Retention
How you onboard a new member is absolutely crucial to the long-term success not only of that member, but also of your facility. Too often,...
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Retention: The Easiest Retention Tip So Far and the Most Powerful
Recently, The Atlantic Club completed a three-day workshop with Scott Gillespie, as we continue to become more fully immersed in our commercial approach to the...
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Sales: Selling the Club Joining Fee
A club joining fee or initiation fee has historically been a one-off fee that “got you into the club.” In recent years, it has suffered...
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Onboarding with the WAC
The Wisconsin Athletic Club (WAC) is committed to providing the highest quality of service to its members — and that starts with staff as early...
