Tag: operations

I spend almost all of my time helping companies with their customer experience strategy. Operational Customer Experience Management (OCEM) takes ...

Everyone has a dream. For Jose Antonio Avina II, his dream involved opening the first human-powered fitness facility in California, ...

A famous business adage is to incorporate at least three to five major new concepts into your business model every year. ...

Running a business is hard — especially if you start each day off on the wrong foot. Here, we asked a ...

The No. 1 excuse for people to quit exercising is lack of time. Which is funny, because every advance in ...

Say you have an all-star sales team. Every player is a key performer, with each person meeting or exceeding their ...

AV Now Fitness is America’s trusted one-stop solution for sweat-resistant wireless headset microphones, group exercise sound systems, all-in-one portable sound ...

Functional accounting prepares you to be able to function in the business side of our industry. Everyone should understand what ...