All posts tagged "positive environment"
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Passing the Torch: Leadership Development
Leadership development is one of the most important areas for health club operators to dedicate time and resources to. Just ask Tina Basoco, the vice...
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Opening Your Doors to Welcome Special Populations
In recent years, many health clubs have discovered there is a good business case for integrating inclusive elements and practices into their environments. They’ve learned...
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Embrace the Positive to Elevate Your Results
In an ideal world, we are always looking for ways to make all of our customers happy, all the time. In reality, however, we face...
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Front-Line All Star: Jamie Zukewycz
Jamie Zukewycz, promoted earlier this year to general manager at Mountainside Fitness, has made a great impression on the club’s membership by paying close attention...
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Front-Line All Star: Karen Kiesler
Karen Kiesler, “the face of RecPlex,” has worked at the Pleasant Prairie, Wisconsin club since it opened 17 years ago. A personal trainer and fitness...
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Front-Line All Star: Danny Williams
Danny Williams, the manager on duty at Fitness Formula Clubs (FFC) in Chicago, exemplifies the club’s core values of friendliness and detailed cleaning. He’s even...
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How to Be a Happier, More Optimistic Gym Owner
Running a health club is hard — heck, running any business is hard. After dealing with difficult customers, equipment problems or who knows what else...
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Come On In
The front desk staff are some of the most integral players on your team. When members walk into the club after rolling out of bed...
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Come as You Are
When Chris Rondeau, the CEO of Planet Fitness, was young, all of the kids in his neighborhood were selling lemonade. In fact, Rondeau even took...
