To help health clubs experiencing financial uncertainty during the COVID-19 crisis, MXM announced it is offering four free services. Here, Blair McHaney, the CEO of MXM, describes these services and how they can benefit a ...
In this technology series, we shine a spotlight on how the fitness franchise Workout Anytime is using tech to improve its operations and member experience. Part one focused on Bridge, a cloud-based employee development software. ...
New resource allows current and future clients to easily find technology solutions that are combined with Perkville’s customizable rewards program. Perkville, the #1 loyalty and rewards program in the fitness space, today launched a new ...
What motivates your team to perform? How do you know they are getting the job done? How do THEY know they are getting the job done? Department Insights, the newest product feature from MXM/Medallia, answers ...
The daily operation of a club includes dozens of customer-facing processes, programs, policies, people, business practices and (hopefully) the integration of all of these things in order to deliver a great member experience. When you ...
Click the cover to read the special report on retention! Inside this special report: 5 Tips for Boosting Retention: Derek Deprey of the Wisconsin Athletic Club shares top retention strategies. Group X Goals: Tips for retaining your ...
We often dread having to deal with customer complaints, but what if we embraced this feedback and used it to improve and grow the business through improved advocacy? In his book “Hug Your Haters,” Jay ...
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