Sales enablement and marketing automation software is a must in the industry, and that software might make or break your club’s daily sales and marketing operations. With industry-leading reporting, lead management and scheduling, Club OS is the solution for smoother operations.
Here, Brooks Johnson, the vice president of Texas Family Fitness, shares why his club partnered with Club OS and how they’ve made life simpler for his team:
How were you introduced to Club OS, and why did you decide to work with them?
BJ: We were introduced to Club OS by the company’s co-founders. We were looking for a simplistic way to digitize our master appointment book and lead sourcing to eliminate manual processes. After reviewing several options, we felt the support and initial rollout process would be best handled for us by Club OS.
What problems has Club OS helped you solve?
BJ: Club OS has helped us be able to minimize sales staff via utilizing their email drip campaigns and other methods of electronic communication to foster higher online enrollment and member communication.
What does your sales team like most about Club OS?
BJ: The simplicity, ease of use and daily organizational tools.
How would you describe Club OS’s customer support?
BJ: I call my rep, and my problem is taken care of.
Why should other club operators consider working with Club OS?
BJ: We left Club OS for a short period of time after being promised the usual: bigger, better, faster. Long story short, we’ve been back with Club OS for almost a year, and don’t plan to change again.
To find out more about how Club OS can optimize your facility’s daily operations, check out club-os.com.
