Thought leaders from a cross-section of the industry share tips on customer experience. Sponsored by Gleantap.
Topics of discussion:
- What is key to providing a great customer experience today?
- What do today’s consumers expect?
- How do you build a team culture around providing a great customer experience?
- What strategies/technologies support the customer experience?
- How can you wow members and create a sticky experience?
- Scott Morris, VP of Operations, Crunch Franchise
- Khaled Elmasri, Regional Director, Texas Family Fitness
- Ann Reeder, General Manager, Westlake Athletic Club
- Catherine Porter, Executive Director, Carle Health & Fitness Center
- Lisa Gorsline, President, Corpus Christi Athletic Club
This session is presented by Gleantap:
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