The Essentials

If you haven’t thought of it before, then consider it now: your membership base is an asset that can drive revenue straight to your bottom...

According to an African Proverb, “It takes a village to raise a child.”  Lately, I find myself wondering where this proverbial “village” has gone. So,...

Wow, the start of another year. 2020 is here and with the January rush of new and more engaged members, it is easy to forget...

One of my colleagues was walking around the gym finding his next client. As he was passing by the yoga room, a member abruptly stopped...

When starting a business, you think about things like the name, logo, marketing strategy and the list goes on. One thing that gets overlooked, or...

In the November issue, I discussed the importance of proper onboarding and training to retaining staff for the long-term.  We will now focus on the...

Here are three keys to retaining your top talent:  Onboarding.  It’s important to have a solid onboarding process for new employees — something more than...

I was talking to a friend a few months back during baseball season and something intriguing came up. Baseball players play 162 games a year,...