The Essentials

After a significant amount of time, money and attention, the first quarter of new memberships is in the books. Hopefully your orientation got the new...

What credentials, education, experience, characteristics or qualities do you consider when recruiting for a position? If you’re like many owners and managers, you’re most likely...

We’ve all been there. A friend comes to you about a problem, concern or something that’s been on their mind. As a friend, you listen...

Perhaps you have just finished a very successful year, and yet you are not seeing the positive increases to your bottom line that you expected....

When I was hired as the director of group exercise at Newtown Athletic Club in Newtown, Pennsylvania, I only had three years of group exercise...

You’ve heard it over and over again: Technology is crucial. It is what’s driving businesses and making the world go around. But how exactly is...

Big sales create general excitement, as your facility has the opportunity to service an influx of potential members and create new brand advocates. If your facility...

It’s not just our members making New Year’s resolutions and goals this time of year. As club owners, we also set benchmarks and goals for...