Tag: Customer Service Standards

Strength equipment is a key piece of any fitness floor. Perfectly complementing the workout members can get with cardio equipment, ...

After months of isolation and social distancing, creating a feeling of connection within your facilities is more important now than ...

Each new year is a fresh start for health clubs and prospective members alike — clubs can implement new strategies ...

Club Solutions recently sat down with Troy Peterson, the owner of VASA Fitness, to talk about his experience partnering with Paramount ...

Technology is pervasive in health clubs. As a result it’s become an integral aspect of the customer experience. Here, Mike ...

Somewhere along the way to operating your club you’ve encountered some version of these statistics: Price is not the main ...

It is more important than ever to cultivate a positive online brand in today’s digital age, when 90 percent of ...

Like any customer, your guests want to know their facility has their needs as priority No. 1. Integrating two-way radios ...