More Than a Front Desk
The front desk is often the first thing members will encounter when stepping into a facility. As a result, their ...
Read moreDetailsThe front desk is often the first thing members will encounter when stepping into a facility. As a result, their ...
Read moreDetailsThe fitness industry is a relationship business. Here learn how to navigate current member expectations and how to deliver great ...
Read moreDetailsTips for measuring and improving member experience. Member experience is how people engage with your brand and how that engagement ...
Read moreDetailsIncreasing revenue in the new normal through a member-focused approach. “The new normal,” “bounce back” and “rebuild” are all phrases ...
Read moreDetailsGym cancellation policies vary across the board. Some gyms allow members to cancel online while others require an in-person conversation ...
Read moreDetailsWhy BFit by Bob’s prioritizes the employee experience, and how this creates a great culture and member environment as a ...
Read moreDetailsTechnology should remove friction from your gym and member experience, not add to it. Jarron Aizen, the CEO of Hapana, ...
Read moreDetailsEach month Blair McHaney, the CEO of MXM, sits down with Rachel Zabonick-Chonko, the editor-in-chief of Club Solutions Magazine, for ...
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