Leaders across the U.S. are being put to the test as a result of the COVID-19 pandemic, forced to make tough choices while ensuring the health and safety of their employees and members. Throughout this ...
The COVID-19 pandemic forced clubs everywhere to close their doors, and unfortunately, furlough most of their staff members. This left many full-time and part-time employees in a tough position for several months, navigating the loss ...
Every single one of us is familiar with this scenario: You’re zoned in, focused on important work — and then you get a text. And then an email. Then a coworker pops into your office to ...
In his book, “Great By Choice,” Jim Collins tells a story about Ronald Amundsen and Robert Scott, two explorers who set out on a race to be the first to reach the South Pole. Scott ...
Although social media is a boon for your club’s marketing, it can also be a nuisance if staff members use it for non-work purposes on company time. Learn how to keep your staff’s love affair ...
Recently, my friend and Wisconsin Athletic Club colleague, Mark Baumhardt, turned 40. To celebrate, we enjoyed a delicious lunch, and I asked him, “What word or phrase do you think best describes you?” Mark replied, ...
Have you ever found yourself frustrated as a leader trying to get things done? Have you ever asked yourself or your leadership team, “Why won’t they just do what they are told?” Or, “Why did ...
The most effective club staff is the one that enjoys spending time together. If you’ve noticed tension or a general lack of enthusiasm in your club’s employees, it might be time to try your hand ...
Overseeing a fitness department is no easy task. From managing schedules to hiring trainers and instructors to implementing new programming, the list of responsibilities for a fitness director is expansive. Chances are you will find ...
Prior to club management software, staff management could be a nightmare. After all, club owners and operators needed to manage a number of things, from scheduling and commissions to regular payroll and reporting. Fortunately, many ...
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