When managing one to two facilities, for the most part you are a jack of all trades. As long as the facilities are within reasonable distance of each other, you can bounce back and forth ...
In the November issue, I discussed the importance of proper onboarding and training to retaining staff for the long-term. We will now focus on the importance of reinforcing company culture with staff and fostering a ...
Like a moth to a flame, children out of school are drawn to swimming pools. And if you want to capitalize on a major opportunity to increase club attendance during the summer, especially out of ...
Although social media is a boon for your club’s marketing, it can also be a nuisance if staff members use it for non-work purposes on company time. Learn how to keep your staff’s love affair ...
Last week I discussed the simple power a smile can have to positively influence how your members feel about your staff and your club. Well, according to Dale Carnegie in his book “How to Win ...
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