When making decisions in your club — about new fitness classes or equipment placement, for example — it’s important to accommodate your members who have special needs or require adaptive fitness. Keeping these members in ...
Chuze Fitness has done some rebranding — not of a permanent nature, however. For the month of September (which happens to be Self-Care Awareness Month), members and community residents familiar with the brand can experience ...
Fitness equipment is as big a part of your club experience as your facility design, classes and staff. While factors like available space and layout usually drive your choices in equipment, you can leverage the ...
Personal training is a critical component to health club programming — it gives members the opportunity to forge personal relationships and a positive image of your club, while reaching their fitness goals. Personal training also ...
Every month, Club Solutions sits down with an industry expert to share in their wealth of knowledge. In the November issue, the conversation features Frank Ancharski, the COO of American Family Fitness. 1. What was your first job ...
To ensure people think of your programs first, consider the strength of the following: 1. Exceptional customer experiences beyond the sale. Group fitness is the place in the club where you can create an immediate ...
For Newtown Athletic Club, member retention is always top-of-mind. We have over 13,000 members and a large demographic to which we cater. Our goal is to have 50 percent or more of our check-ins attend ...
The hospitality and fitness industries have a lot in common. In fact, there are a few things we can learn from the hospitality industry, detailed here: Develop the member experience. Staying at a hotel is ...
What resonates with members when it comes to group fitness or small group training? Is it the diversity of programs, the availability of classes or training sessions, the intensity and perfect delivery of choreography? Or, ...
What credentials, education, experience, characteristics or qualities do you consider when recruiting for a position? If you’re like many owners and managers, you’re most likely looking for a college education and experience in the position. ...