What is a customer really looking for when they buy personal training or group training? They would say they are looking for guidance, professionalism, education and motivation. But what are the core emotions or deep-seated ...
Being successful in sales involves more than just generating leads — you also have to manage them. Without proper lead management, your salespeople will see less success turning prospects into members, and the growth of ...
One of the most challenging roles as a leader is managing and implementing change within an organization. People can be resistant to change, making it difficult for you to reach the outcome you are after. ...
Although social media is a boon for your club’s marketing, it can also be a nuisance if staff members use it for non-work purposes on company time. Learn how to keep your staff’s love affair ...
As a health club operator, you lead an extremely busy life. Sometimes it can feel as if there’s not enough time in the day to manage your health club, lead your team and balance your ...
What type of people make up a perfect team? Is it the most qualified or most experienced in their field? Possibly, but not necessarily. The best teams are made up of those who possess the ...
For more than 20 years TSG, a global leader in business management software and revenue management solutions, has provided innovative customer engagement software, and billing and payments processing for clients around the world. Currently, TSG’s ...
Fitness Factory Health Clubs has been a staple of the New Jersey fitness landscape since 1998. This full-service health club with a special emphasis on member retention and customer feedback has expanded steadily over the ...
Take the opportunity this month to set yourself and your business up for certainty and success. Here are five proven strategies to ensure you are ready for the wave of new and returning group fitness ...
Every month, Club Solutions sits down with an industry expert to share in their wealth of knowledge. In the August issue, the conversation features Phil Norton, the operations manager of Cincinnati Sports Club. 1. What was ...
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