All posts tagged "Management"
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Tough Conversations: What to Keep in Mind When Firing an Employee
Having tough conversations with employees comes with the territory of running a business. And according to Christine Stanaszak, the human resource manager at Elite Sports...
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Tough Conversations: Best Practices for Giving Employee Feedback
From time to time, you’ll need to have a tough conversation with an employee. Maybe you have to provide constructive criticism, or maybe you have...
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Clean Up Your Gym’s Act
“No one likes to workout in a dirty gym.” According to Anton Conlon, the COO of Gold’s Gym El Paso in Texas, this may seem...
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Conduct a Better Membership Tour Using the Peak-End Rule
So, you have finally come to the realization that you need to improve your membership tour process, if you even have one to begin with....
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Ask an Expert: Erin Carson on Managing Personal Training Departments
You have questions, we have answers. This month we spoke with the owner and operator at RallySport Boulder about managing a personal training department. Is it...
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Change: The Product a Trainer Gives to Clients
What is a customer really looking for when they buy personal training or group training? They would say they are looking for guidance, professionalism, education...
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Mastering the Art of the Follow Up
Being successful in sales involves more than just generating leads — you also have to manage them. Without proper lead management, your salespeople will see...
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Managing and Implementing Change
One of the most challenging roles as a leader is managing and implementing change within an organization. People can be resistant to change, making it...
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Should You Have an Internal Social Media Policy?
Although social media is a boon for your club’s marketing, it can also be a nuisance if staff members use it for non-work purposes on...
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Leadership: Top Productivity and Management Apps
As a health club operator, you lead an extremely busy life. Sometimes it can feel as if there’s not enough time in the day to...
