When Bruce Thompson opened Prairie Athletic Club in 1976, he only had one goal in mind: bringing the game of racquetball, a game he was very passionate about, to his hometown of Sun Prairie, Wisconsin. ...
When managing one to two facilities, for the most part you are a jack of all trades. As long as the facilities are within reasonable distance of each other, you can bounce back and forth ...
We’ve all seen hundreds of software platforms and apps pop up on our social media feed promising that their product is the perfect solution to help our fitness biz “Run Like a Boss.” From project ...
For many health clubs, the greatest asset isn’t the building itself or the equipment within — it’s the staff. This is the case at Chuze Fitness. “The importance of finding top notch staff is simple ...
“Repeat business or behavior can be bribed. Loyalty has to be earned.” – Janet Robinson Let’s start with how I will end this blog: retention efforts must begin the very moment the new member joins ...
Having tough conversations with employees comes with the territory of running a business. And according to Christine Stanaszak, the human resource manager at Elite Sports Clubs, there are three specific types of tough conversations club ...
From time to time, you’ll need to have a tough conversation with an employee. Maybe you have to provide constructive criticism, or maybe you have to let them go. Regardless of the situation, it’s important ...
“No one likes to workout in a dirty gym.” According to Anton Conlon, the COO of Gold’s Gym El Paso in Texas, this may seem like a common-sense statement. But in reality, cleanliness is a ...
So, you have finally come to the realization that you need to improve your membership tour process, if you even have one to begin with. This likely occurred because you are not getting the results ...
You have questions, we have answers. This month we spoke with the owner and operator at RallySport Boulder about managing a personal training department. Is it important for clubs to develop leaders within their training departments? ...
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