Tag: Medallia

Can data make a difference? Time and time again, MXM powered by Medallia has proven it really can. In this ...

Are you serious about retention? You may think you are, but here are some questions to consider: Do we really ...

In this technology series, we shine a spotlight on how the fitness franchise Workout Anytime is using tech to improve ...

For many clubs, retention is an uphill battle. There are a variety of factors that affect retention, included cleanliness, the ...

Understanding your members’ satisfaction with their reported fitness results is as relevant in your customer experience management program as “sleep ...

How Gale Landers and Fitness Formula Clubs mastered the art of  “the third place.” In Ray Oldenburg’s 1989 book “The ...

Click the cover to read the special report on technology! Inside this special report: The Evolution of Technology: Insight from ...

In 2015, Greenwood Athletic and Tennis Club in Denver, Colorado, shut down the wet areas of its men’s locker rooms ...