Tag: MXM Medallia

Member feedback is an essential component of a club's success, allowing leadership teams to make adjustments and add new amenities ...

We are the world’s leading experts on operational customer experience management (OCEM) for the fitness industry, and the only OCEM ...

Forrester Research has been busy in the customer experience management space. Their most recent wave report, the 2018 fourth quarter, ...

With another IHRSA Convention and Trade Show in the books, use this “Cool Products” guide for a peek at the ...

You hire great people to take care of your customers. Chances are you spent a ton of time making sure ...

MXM, Medallia’s partner company to the fitness industry, has just announced the launch of its eNPS platform (Employee Net Promoter ...

John Wooden once said that coaching is the ability to give feedback without causing resentment. Feedback is so essential to ...

Customer experience is essential to a club's success, and MXM can help optimize your club's customer experience management with its ...