• EDUCATE. EMPOWER. SUCCEED.
  • Subscribe
  • Newsletter
  • Media Kit
  • Contact
  • Login
Club Solutions Magazine
  • Topics
    • Leadership
    • Marketing & Sales
    • News
    • Operations
    • Programming
  • Magazine
    • Current Issue
    • Past Issues
    • Subscribe
    • Newsletter
    • Media Kit
    • Contact Us
  • On-Demand
  • Education
    • Club Solutions Leadership Summit
    • Club Solutions Leadership Retreat
    • Pickleball Innovators
    • The Leadership Accelerator Video Series
    • Club Solutions Book Club: High Road Leadership, John C Maxwell
    • Club Solutions Book Club: The Advantage
  • Supplier Insights
    • Brand Voice
    • Supplier Voice
    • Supplier News
  • Podcast
  • Webinars
    • Thought Leaders: A Virtual Roundtable Series
    • On-Demand Webinars
  • Buyer’s Guide
No Result
View All Result
  • Topics
    • Leadership
    • Marketing & Sales
    • News
    • Operations
    • Programming
  • Magazine
    • Current Issue
    • Past Issues
    • Subscribe
    • Newsletter
    • Media Kit
    • Contact Us
  • On-Demand
  • Education
    • Club Solutions Leadership Summit
    • Club Solutions Leadership Retreat
    • Pickleball Innovators
    • The Leadership Accelerator Video Series
    • Club Solutions Book Club: High Road Leadership, John C Maxwell
    • Club Solutions Book Club: The Advantage
  • Supplier Insights
    • Brand Voice
    • Supplier Voice
    • Supplier News
  • Podcast
  • Webinars
    • Thought Leaders: A Virtual Roundtable Series
    • On-Demand Webinars
  • Buyer’s Guide
No Result
View All Result
Club Solutions Magazine
No Result
View All Result
Home In Print

Effective Communication: The Nine C’s

Chez Misko by Chez Misko
November 1, 2019
in In Print, The Essentials
0
effective communication
Share on FacebookShare on LinkedIn

Chez Misko, the COO of Wisconsin Athletic Club, shares the “Nine C’s” of effective communication.

To be a successful leader, it is imperative to have good communication skills. After all, it is your responsibility to effectively communicate a message. It is important to remember and use the following nine C’s when communicating with your team: 

  1. Congruency. Make sure your words, tone of voice and body language all convey the same message. If not, you will be sending a mixed message that lacks clarity.  
  2. Concise. Remove words that do not add clarity or value to a sentence. Eliminate unnecessary modifiers.    
  3. Clarity. Be crystal clear about what you want to achieve as a result of your communication. Know your point. There should be no ambiguity in the message. Say exactly what you mean.
  4. Consistency. Repeatedly expose the target audience to the same messages over an extended period of time. This will help you assert your message and assist your audience in retaining it.
  5. Consider Your Audience. Knowing your audience allows you to tailor your message, verbiage and tone to create a better experience for your target audience.
  6. Content. Content is what creates user value. In order to engage your audience, you have to deliver relevant information, and take cues from their reactions to improve your content.  
  7. Check for Understanding. It is not enough to just deliver the message. You have to make sure the recipient understands it.  
  8. Choose the Right Medium for the Message. Email? Voicemail? A group meeting? One-on-one? The choices are many, and the message should determine which medium you select. Choose wisely.
  9. Common Language. Only use slang or professional jargon if you are confident your audience can understand their meaning.

James Humes said, “The art of communication is the language of leadership.” 

Communication is never perfect at all times, but by following these nine C’s, you will have a great start to being a more effective communicator.

Stay ahead in the fitness industry with exclusive updates!

Tags: claritycommunicationcongruencyconsistencyemailleadershipleadership skillsNovember 2019target audiencevoicemail
Previous Post

World Class Coaching in Team Training

Next Post

Staff Training for Retention, Part One

Chez Misko

Chez Misko

Chez Misko is the COO of Wisconsin Athletic Club.

Related Posts

Fitness Premier
Cover Story

Fitness Premier: The Game Plan for Success

July 8, 2025
Players Health
Brand Voice

Inside Players Health’s Mission to Redefine Risk Management

July 8, 2025
recovery
Features

More Than a Cooldown: Why Recovery is Essential in Modern Fitness

July 8, 2025
staffing
Features

Solving the Staffing Puzzle

July 8, 2025
Cancellations
Solutions On

Smart Cancellations, Stronger Retention

July 8, 2025
circuit training
Solutions On

Circuit Training: Build Community, Drive Growth, Repeat

July 8, 2025
Next Post
staffing

Staff Training for Retention, Part One

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

GET UPDATES IN YOUR INBOX

Facebook Twitter Instagram LinkedIn

The Current Issue

July/August Issue 2025

July/August Issue 2025



Browse

  • Home
  • Subscribe
  • Newsletter
  • Media Kit
  • The Magazine
  • Club Solutions On-Demand
  • Buyer’s Guide
  • Contact Us

© 2025 Club Solutions Magazine. Published by Peake Media.

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In
No Result
View All Result
  • Topics
    • Leadership
    • Marketing & Sales
    • News
    • Operations
    • Programming
  • Magazine
    • Current Issue
    • Past Issues
    • Subscribe
    • Newsletter
    • Media Kit
    • Contact Us
  • On-Demand
  • Education
    • Club Solutions Leadership Summit
    • Club Solutions Leadership Retreat
    • Pickleball Innovators
    • The Leadership Accelerator Video Series
    • Club Solutions Book Club: High Road Leadership, John C Maxwell
    • Club Solutions Book Club: The Advantage
  • Supplier Insights
    • Brand Voice
    • Supplier Voice
    • Supplier News
  • Podcast
  • Webinars
    • Thought Leaders: A Virtual Roundtable Series
    • On-Demand Webinars
  • Buyer’s Guide

© 2025 Club Solutions Magazine. Published by Peake Media.