Retaining Relationships
August 3, 2020
Regardless of what high-end technology, fancy equipment or awesome programs your club has to offer, none of it matters unless you have a strong membership base that keeps returning year after year. This is why ...
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The New Reality of Retention
August 3, 2020
Now more than ever we have an opportunity — a moment in history to redefine our industry, to better serve our members and communities, and to reshape their perception of what we offer. With ...
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Contactless Assessments Drive Member Reengagement
August 3, 2020
Share of Mind Equals Share of Wallet As members explore alternative fitness content providers outside the club and rely more on themselves to maintain fitness during the COVID-19 crisis, they can lose touch with the ...
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