The Claremont Club announced on July 30 through a Facebook post it will be closing its doors permanently as of August 1. The statement, written by Mike Alpert, the president and CEO of The Claremont ...
The quest for discovering the most effective way to serve our members and guests may never be more daunting than in today’s world. COVID-19 has instilled fear, anxiety and panic in the hearts of millions. ...
Bob Marley once said, “You never know how strong you are until being strong is your only choice.” In fitness, we mostly relate to physical strength — however, it’s possible the strength of our hearts ...
As a leader, there are two important concepts to master: delegating, and setting the example. Let’s start with delegating. Many club operators have control issues, which may be inevitable but unsustainable, especially if you are ...
I am generally not one who believes coincidences are anything more than a random set of events. Recently, that belief has been challenged. I had three events in one day that are making me think ...
Technology has fundamentally changed the way in which people interact with each other, and the outside world. Smartphones have set the baseline for how we engage in modern society. Want to make plans for the ...
For Newtown Athletic Club, member retention is always top-of-mind. We have over 13,000 members and a large demographic to which we cater. Our goal is to have 50 percent or more of our check-ins attend ...
Starting January 1st, the health and fitness industry experienced the New Year’s rush, the exciting time when clubs are packed full and members are reinvigorated to reach their fitness goals. This pattern of making new ...
Getting new customers into any business is one of the most important components of growing or developing it. Your sales staff need to be trained and skilled not only in sales, but in understanding people. ...
The USTA recently announced that Cherry Hill Health and Racquet Club (CHHRC) in Cherry Hill, New Jersey, is one of 12 winners in the 35th annual USTA Facility Awards program. The program recognizes excellence in ...
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