Tag: membership experience

Tips for measuring and improving member experience. Member experience is how people engage with your brand and how that engagement ...

ACE and the Size Inclusive Training Academy launched a new continuing education course, the Size Inclusive Fitness Specialist. Since the COVID-19 pandemic, health and ...

Over the past 18 months the industry has been hyper-focused on topics as we have collectively tried to navigate the ...

The impact on our industry because of COVID-19 has been nothing short of game-changing. However, that does not mean we ...

Once we cross into the New Year, many people are contemplating a life change, whether it is social, economical, physical ...

Perception is reality. We have all heard that before, right? The concept of “perception” is fascinating to me. It does ...

“Take care.” For many people, this positive sentiment is often used in passing, when saying goodbye to a close friend, ...

Each new year is a fresh start for health clubs and prospective members alike — clubs can implement new strategies ...