Tag: MXM

Optimizing the customer experience can take your club’s performance to the next level, and MXM, the Medallia software for the ...

Across the U.S., health clubs are temporarily closing their doors in an attempt to slow the spread of COVID-19, also ...

MXM is the Medallia software for the fitness industry. The MXM product combines years of global leadership in customer experience ...

Winning is all about getting a return on the investment you make in your customer experience initiative (CXI). And every ...

In this technology series, we shine a spotlight on how the fitness franchise Workout Anytime is using tech to improve ...

According to McKinsey & Company, “Leading companies understand that they are in the customer experience business, and they understand that ...

We are the world’s leading experts on operational customer experience management (OCEM) for the fitness industry, and the only OCEM ...

Forrester Research has been busy in the customer experience management space. Their most recent wave report, the 2018 fourth quarter, ...